Last Updated: January 2026
Welcome to SOULEDSNITCH ("we," "us," or "our"). These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our website or purchase our products.
You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you are of legal age to enter into binding contracts.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content is accurate, complete, or error-free.
All prices are listed in British Pounds (GBP) and include applicable VAT unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders already placed.
All products are subject to availability. We reserve the right to discontinue any product at any time. In case a product becomes unavailable after you place an order, we will notify you and offer a full refund.
Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason. Order confirmation does not guarantee acceptance.
We accept major credit cards, debit cards, and other payment methods as displayed on our website. Payment must be received in full before we dispatch your order.
All payment transactions are processed securely through our payment partners. We do not store your complete credit card information on our servers.
You may cancel your order within 24 hours of placement if it has not yet been dispatched. Please contact us immediately at info@souledstore.com to request cancellation.
We currently ship within the United Kingdom. International shipping may be available for select products. Shipping costs and delivery times vary based on location and shipping method selected.
Estimated delivery times are provided at checkout and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.
If your order is lost or damaged during shipping, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
You may return unused, unwashed products in original condition with tags attached within 30 days of delivery for a full refund or exchange.
The following items cannot be returned:
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Return shipping costs are the responsibility of the customer unless the return is due to our error.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of SOULEDSNITCH or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
You may create an account to access additional features and track your orders. You must provide accurate and complete information when creating an account.
We reserve the right to suspend or terminate your account at any time for violation of these terms or any fraudulent, abusive, or illegal activity.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.
We comply with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.
To the fullest extent permitted by law, SOULEDSNITCH shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability to you for any claims arising from your use of the website or purchase of products shall not exceed the amount you paid for the products.
Our products are provided "as is" without any warranty of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
We recommend reviewing these terms periodically to stay informed of any updates.
If you have any questions about these Terms and Conditions, please contact us:
SOULEDSNITCH
Email: info@souledstore.com
Phone: +44 (0) 20 1234 5678
Address: 123 Urban Street, London, UK, E1 6AN
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and SOULEDSNITCH regarding your use of the website.